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Shippings

The shippings periods can vary between 24 and 72 hours depending on your shipping choice. The shippings are made in an express way in the next 24 hours (peninsula) after we receive your payment of you order* and, althought we can not guarantee these periods, we try that our transport carrier keep them when it would be possible.

Once your order is received, you will have 72 hours to see that your order contains all what you order and the integrity of all its components. After these 72 hours, the order will be considered as accepted and we will not accept any reclamations of flawns or shipping errors.

It will be considered delivered an order when you sign the delivering receipt that the transport carrier will provide you. In the next 72 hours is when you must verify the products of your order and when you have to tell us any objection you have.

If you have received a damaged product because its transport, it is strongly recommended to contact us in the first 24 hours so we could claim the incident to the transport carrier. In addition, it's convenient complain to the transport carrier too. 

Shipping costs:

Actually we offer you the express shipping. You will receive your order in 24/48h with 6€ of cost for shippings to the peninsule of Spain for order less than 150€. If your order is greater and the destination is the peninsule of Spain, then your order has free shipping costs. In other cases  this cost and the delivery time can be higher deppending of the  destination of the order.

Also we ship you order totaly free to everywhere inside the peninsule of Spain and Portugal if it contains any of our On the Rocks products

For shipping outside of the Iberian Peninsula, because of the variation in price based on the weight and volume of the order, we reserve the right not to send gifts promotions.

 

*Generally the payment receipt is instant once you complete all the order process. But, if the payment method is Bank transfer the payment receipt can be produced even 72 hours after you made it, depending on the bank you chose to made the transfer.


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